The size of this cage is brilliant as well as the multiple layers which the Ratties love. A very large contributing factor to me choosing this cage over others is the solid floor - other cages come with mesh floors and that’s not nice on little paws.
The instructional video made putting it together a breeze (you can use the instructions that come with it as lining for the cage floor
Cage was damaged on arrival, however I believe this was due to the shipment company and not little pet warehouse. I emailed and it was dealt with quickly and I was happy with the outcome. Cage is a very good size. Very easy to put together.
Excellent cage and I would highly recommend. I have recently adopted 2 chinchilla's and this cage is brilliant. So much space and easy to clean the bottom slide out tray. This product is so much better than anything I could find in any pet store locally, similar items were bird cages, not suitable for chinchilla's at all and the prices were £250. Delivery was prompt (I used next day delivery) and product arrives in two large ish boxes flat pack. Easy enough to assemble but do use the instructions, my husband thought he knew what he was doing part way through but he had fitted something incorrectly, and ended up going backwards. Useful hint is there is a video link on the website for this product, click on that to watch how it is assembled if you get any problems. We have two very happy and spoilt chinnies!
Firstly, as everyone says, the instructions for building are hilariously awful. Although I managed to build the cage on my own, only putting one section of the bars in wrong and having to take that bit apart. I'm not the tallest nor strongest of females, but it did only take me an hour to build (with electric screwdriver - it helps!). I also didn't realise until it arrived that the doors only open on the one side, it's not the end of the world but not always easy to get in the cage.
However, the cage arrived very quickly, with NO damage at all. I am pleased with the quality of it and am really happy with it, as are my 5 female rats who love the amount of space they now have. I love that it's on wheels as it makes it easy to clean the mess they make underneath.
Construction was a nightmare but once built it is a roomy cage and appreciated by its residents!