Product & Sizing Information
Are the product dimensions and sizes exact?
All dimensions provided on our product pages are approximate. While we strive for accuracy, slight variations can occur during manufacturing. We strongly advise customers to measure their available space to ensure the product will fit comfortably before placing an order.
Why does the product colour look different from the pictures?
The images on our website are for illustration purposes only. Product colours may appear different in person due to variations in lighting during photography or differences in screen displays.
Delivery
Is delivery free?
We are pleased to offer free next-day delivery on most orders. However, please be aware that this is not a guaranteed service. While we dispatch orders promptly, delivery times can vary due to factors beyond our control, such as courier delays, public holidays, or high demand.
How quickly will I receive my order?
We pride ourselves on fast dispatch and aim to get your order to you as quickly as possible. Most orders are delivered within 5 working days, but express options are often available. You will receive an email with tracking information once your order has been dispatched from our warehouse.
What happens if I'm not home for the delivery?
Our couriers operate with a "leave safe" policy for your convenience. If you are not home, they will attempt to leave your parcel in a designated safe place, with a neighbour, or will re-attempt delivery. You can specify your "leave safe" instructions at checkout to guide the driver.
Ordering & Support
How can I find a specific product?
You can use the search bar at the top of our website to look for any product by name. A dropdown menu will show you the most relevant products and categories related to your search.
Can I make changes to my order after placing it?
If you need to amend or cancel an order, please contact us immediately. We can only accommodate changes if the order has not yet been dispatched from our warehouse. For cancellations after the order has been picked, a restocking fee may apply.
What should I do if my order is late?
If your order has not arrived within the expected timeframe, please check the tracking link provided in your dispatch email. If you need further assistance, contact our customer service team with your order number, and we will investigate with the courier.
Super cage, nice and roomy foe my four mini pigs but also a good size to move about from room to room if needed.
I love these cages for my rabbits, they give them so much room, I have 11 rabbits spread across 2 of these double cages, 1 triple cage & a single (anti social bunny) I have dine away with the ladders, or chew toys as the guys view them! And they just hop up & down, would highly recommend these cages for rabbits
Very swift delivery. Easy to put together in less than 20mins. Very sturdy. Lovely to have the stand with wheels too makes it so easy to move around & have the piggies at a higher level to see them. They seem to really enjoy it. Took them 24hrs to be brave enough to use the ramp but now they whizz up & down. We use this overnight & they have an outdoor larger run by day which I think is needed. It’s too small for them to be in 24hrs a day without coming out of it. Piggies need lots of exercise. The hay racks are great too. Thank you little pet warehouse
Our new cage is great. Only thing I would say is possibly needs more grip on the ramp as bunny was struggling a little but we have done a little diy and resolved it. Top opening is a little hard to open and cannot be opened with one hand. Otherwise we and our bunny are happy with the product.
Ordered this for my 14 year old daughter for her guinea pigs, she was able to put it together herself and set it up. Guinea pigs liked it so my daughter is very happy. Great service and quick delivery. Will be using this company again. Thank you
Delivery was really great, very quick! Cage was easy to assemble but don’t look at the instructions, not very clear, between my daughter and I, we managed to put together! The guineas seem to like their new cage but haven’t ventured up the ladder yet! All in all the double cage was what we were looking for!
Ordered this for my 14 year old daughter for her guinea pigs, she was able to put it together herself and set it up. Guinea pigs liked it so my daughter is very happy. Great service and quick delivery. Will be using this company again. Thank you